Welcome to our help section. Please select a category below
to find answers to some of the most common questions.
 | Are my savings secure? |  | Just like Banks & Building Societes we are regulated by the Financial Services Authority has taken over responsibility for regulating credit unions.
Prior to this it was in the hands of the Register of Friendly Societies.
All credit unions will have to operate under the same rules as the banks and building societies and will be part of the Financial Services Compensation and Complaints Scheme.
This should give you even more confidence in the knowledge that your credit union is regulated just like your own bank or building society. | |
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 | Can I withdraw my shares at any time? |  | Yes, you can withdraw your shares at any time unless your loan is secured against your shares in which case you must maintain a share level equivalent to at least one third of the outstanding value of the loan. | |
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 | Who can apply for loans? |  | Anyone who is a member, and is over 18 may apply for a loan. | |
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